TELE MANAS – POLITY

News: Tele-MANAS helpline received over 2 lakh calls since launch in Oct 2022

 

What's in the news?

       The Tele-Manas helpline under the National Tele Mental Health Programme has received over 200,000 calls since its launch in October 2022.

 

Tele MANAS helpline:

       It is the government's national mental health helpline which is a toll-free service.

 

Nodal Ministry:

       It was announced by the Union Ministry of Health in the Union budget 2022-23 as an acknowledgement to the mental health crisis in the country.

 

Uniqueness:

       With 42 functioning Tele Mental Health and Normalcy Augmentation System (MANAS) cells in 31 states and Union Territories, the service is currently catering to more than 1,300 calls per day in 20 languages.


Features:

       It is a novel initiative to enable people to seek support for their mental health issues while maintaining anonymity of the callers, thereby reducing the stigma generally surrounding mental health issues.

 

Toll-free helpline numbers:

       14416 or 1-800-891-4416 with multi-language provision allow callers to select the language of their choice for availing the services.

 

Go back to basics:

National Tele Mental Health Programme of India:

       It was inaugurated on the occasion of the World Mental Health Day on 10th October 2022.

       It focuses on building the mental health workforce of the nation through capacity building initiatives whilst simultaneously ensuring that mental health services can reach free of cost to every household and every individual, targeting the most vulnerable and unreached sections of society that may otherwise have gone unnoticed.