CIVIL SERVICE: POLITY/GOVERNANCE

NEWS: What are the challenges faced by the civil services?

WHAT’S IN THE NEWS?

India’s civil services, long seen as the backbone of governance, face challenges like political interference, lack of expertise, and outdated structures. To improve efficiency and uphold democratic values, reforms like lateral entry, Mission Karmayogi, and greater autonomy are urgently needed.

Introduction: Importance of Civil Services in a Democracy

  • Civil services are the backbone of democratic governance, ensuring implementation of laws, policies, and developmental programmes.
  • They are often described as the "Steel Frame of India", a term coined by Sardar Vallabhbhai Patel in 1947, emphasizing their role in maintaining national unity and administrative continuity.

Historical Background of Civil Services in India

  • 1854: The concept of a merit-based civil service was introduced by the British.
  • 1800: Lord Wellesley established the College of Fort William in Calcutta for training civil servants.
  • 1806: The East India Company replaced it with the East Indian College at Haileybury (England).
  • 1853: The Charter Act of 1853 ended the patronage system and introduced open competitive examinations.
  • 1855: The first competitive exam for the Indian Civil Services (ICS) was conducted in London.
  • 1864: Satyendranath Tagore became the first Indian to clear the ICS.
  • 1922: ICS examinations began to be held in India.
  • Post-1947: UPSC became the central authority for civil services recruitment.
  • Civil Services Day (21 April) commemorates Patel’s historic speech at Metcalfe House.

Constitutional Framework for Civil Services

  • Article 309: Empowers Parliament/State Legislatures to regulate recruitment and service conditions.
  • Article 310: Civil servants hold office during the pleasure of the President or Governor.
  • Article 311: Provides protection against arbitrary dismissal.
  • Article 312: Allows Parliament to create All India Services (IAS, IPS, IFS).
  • Articles 315–323: Provide for UPSC and State Public Service Commissions (SPSC) for recruitment and advisory functions.

Core Functions and Role of Civil Services

  • Policy Implementation: Execute government schemes, manage public welfare delivery.
  • Law and Order: Maintain internal peace, supervise police and local administration.
  • Electoral Role: Organize free and fair elections in coordination with Election Commission.
  • Continuity of Governance: Maintain administration even during President’s Rule or political instability.
  • Policy Formulation: Advise political executives using ground realities and administrative experience.

Challenges Faced by Civil Services

1. Political Interference and Erosion of Neutrality

  • Growing political patronage in postings, transfers, and promotions.
  • Decline in bureaucratic neutrality and objectivity, leading to biased governance.

2. Lack of Technical Expertise

  • Generalist officers may lack domain knowledge for technical and specialized ministries.
  • Limits the quality of policy advice and implementation effectiveness.

3. Corruption and Accountability Deficit

  • Corruption persists at multiple levels, with weak internal vigilance and accountability mechanisms.
  • Punitive actions are often delayed or politically influenced.

4. Red Tape and Procedural Delays

  • Colonial-era rules and excessive formalities hinder innovation and speed.
  • Result in inefficiency in public service delivery.

5. Mental Health and Workload

  • High-pressure work environment, long hours, and frequent transfers lead to stress and burnout.

6. Resistance to Innovation

  • A rigid bureaucratic culture discourages risk-taking, process innovation, and technology adoption.

Governance Reforms to Improve Bureaucratic Efficiency

1. Mission Karmayogi (Launched 2020)

  • Seeks to transform civil services from a "rule-based" to "role-based" system.
  • Emphasizes citizen-centric governance, behavioural training, and competency enhancement.

2. Lateral Entry into Civil Services

  • Aims to bring domain experts from the private sector and academia into mid- and senior-level bureaucracy.
  • Enhances competitiveness, innovation, and professionalism in administration.

3. e-Governance Tools

  • CPGRAMS: For centralized public grievance redressal.
  • SPARROW: For online performance appraisals.
  • Digitization of service records improves transparency and monitoring.

Need for Structural and Cultural Reforms

1. Autonomy and Insulation from Political Pressure

  • Civil servants need reasonable tenure security, independent postings, and safeguards from political misuse.
  • Promotes objective decision-making and rule of law.

2. Performance and Outcome Focus

  • Shift focus from procedure-oriented governance to result-oriented performance.
  • Integrate Key Performance Indicators (KPIs) and real-time evaluation systems.

3. Modernization of Service Rules

  • Update colonial-era service rules to align with modern governance challenges and democratic accountability.

4. Encouraging Innovation and Adaptability

  • Promote flexibility in decision-making, room for experimentation, and support for innovative practices in governance.

Conclusion: The Way Forward

  • Civil services are crucial for nation-building and policy continuity in a complex democracy like India.
  • Reforms must aim to make bureaucracy more accountable, efficient, and responsive.
  • Ensuring a healthy balance between political executive and permanent bureaucracy is vital for upholding democratic values and effective governance.
  • India's journey towards Viksit Bharat (Developed India) depends significantly on a modern, professional, and citizen-focused civil service.

 

Source: https://www.thehindu.com/news/national/what-are-the-challenges-faced-by-the-civil-services-explained/article69546489.ece#:~:text=To%20maintain%20a%20harmonious%20balance,procedure'%20to%20'outcomes.'